COVID-19 Wally the Wapiti

Virtual Learning Tech Support FAQ

If you’re having any kind of trouble connecting to your class, check these tips and then send us a message if it isn’t working. This page will be updated as issues arise.

The Place for Class Information

Go to your Canvas course’s landing page for the most up-to-date information. If things happen, your teacher will post assignments, fixes, etc. on that landing page.

iBoss Issues

If you have anything related to iBoss that comes up, make sure that:

  • Your Chromebook is updated. Typically restarting your device is enough. If that doesn’t work, go to settings and update.
  • Make sure you aren’t accessing things from a bookmark. If you are going to Canvas, go to and get to Canvas via the little waffle icon in the top right corner. Canvas is a tile there. You can also go to

Zoom Issues

  • The only Zoom issue we’ve had so far is a request to sign in before joining a meeting. Students can just use the school Google account to sign in and it should work.